Dollar General Names Rob Scruggs as Chief Digital and Customer Engagement Officer
Mon, 30 Oct 2017
GOODLETTSVILLE, Tenn.--(BUSINESS WIRE)--
Dollar General Corporation (NYSE: DG) today announced that Rob Scruggs
has joined the Company as chief digital and customer engagement officer,
a newly created position in which he will lead the strategy for customer
engagement including digital experience and tools. Scruggs brings over
17 years of experience focused on customer and user engagement.
Dollar General names Rob Scruggs as chief digital and customer engagement officer. (Photo: Business Wire)
“Rob brings a strong record of successful innovation in developing
customer experience strategies across complex industries. At Dollar
General, Rob’s experience will help accelerate our digital strategy as
we continue to focus on developing digital resources that can help our
customers save time and money,” said Jason Reiser, Dollar General’s
executive vice president and chief merchandising officer.
Scruggs most recently served as global director of client experience for
Bank of America Merrill Lynch where he had responsibility for the
end-to-end client experience for global commercial clients. Prior to
that, he held customer experience roles at Asurion, E*TRADE and J.P.
Morgan Chase.
Scruggs earned his Bachelor of Arts from University of Memphis.
About Dollar General Corporation
Dollar General Corporation has been delivering value to shoppers for
over 75 years. Dollar General helps shoppers Save time. Save money.
Every day!® by offering products that are frequently used and
replenished, such as food, snacks, health and beauty aids, cleaning
supplies, clothing for the family, housewares and seasonal items at low
everyday prices in convenient neighborhood locations. Dollar General
operated 14,000 stores in 44 states as of August 19, 2017. In addition
to high-quality private brands, Dollar General sells products from
America's most-trusted manufacturers such as Procter & Gamble,
Kimberly-Clark, Unilever, Kellogg's, General Mills, Nabisco, Hanes,
PepsiCo and Coca-Cola. Learn more about Dollar General at www.dollargeneral.com.
Dollar General Corporation Investor Contacts: Mary Winn
Pilkington, 615-855-5536 or Kevin Walker, 615-855-4954 or Media
Contacts: Crystal Ghassemi, 615-855-5210
